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by Gladys Mae
Gladys Mae served as the General Manager and Head of Student Services at the International Career Institute (ICI) from 2010 to 2025. A graduate of the University of San Jose - Recoletos with a degree in Mass Communication (Broadcast Media), she brought exceptional communication and organisational strengths to the role. During her 15-year tenure at ICI, Gladys provided decisive leadership, ensured high-quality student support, and played a pivotal role in shaping a positive learning experience for thousands of students. Before joining ICI, Gladys built a diverse professional background through key positions in the banking and business process outsourcing sectors, giving her a strong foundation in customer service, operations management, and team leadership.
